For UK orders, when you return your items at your nearest Royal Mail post office, they will provide you with a tracking code and instructions which you can use to check the status of your return through their Track and Trace service.
For international returns, we strongly recommend you use a recorded delivery service and keep proof of postage. Your parcel is your responsibility until it reaches us, and we cannot accept liability for goods that get lost or damaged in transit back to us.
If you’ve lost your tracking code, we may be able to track your return; please contact us for further assistance.
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